Our Commitment to You and Your Property

This written commitment ensures you have a clear understanding of what you can expect from our team whilst your property is listed with EVES. 

Prior to your property launching

• We will give you advice on preparing your property for the market 
• We will carry out due diligence in accordance with Anti-Money Laundering (AML) laws
• Prepare a comparative market appraisal for you - sourcing statistics and compiling a comprehensive list of both recent sales in your area and properties similar to yours currently on the market
• Complete the agency agreement form including detailing chattels list
• Discuss the sale and purchase agreement form with you, so you understand the offer process
• Prepare a marketing calendar outlining all proposed marketing activity for your campaign including open homes
• Liaise with council when required to check out zoning, roading changes, by-laws etc
• Explain the merits of obtaining a LIM and a property inspection report and the implications these have on sale and purchase agreements
• Book a professional photographer and meet with them at your property to ensure photos taken meet our high standards
• Input details of your listing into the EVES listing system
• Write advertisements and submit these to you for approval 
• Meet with our marketing and administration team to select the best photographs for print and websites to meet the targeted demographic
• Book print media advertising and design proofs
• Proof-read all advertising and sign off ready for launch
• Organise signage to be installed and liaise with the installer (and neighbour if required) on best and legal placement
• Arrange the EVES team to visit your property prior to it launching
• Flyers printed and ready for open homes
• Arrange access to your property – safe care of your keys and knowledge of alarm system

During your marketing campaign

• We will push your property live to the EVES website and other websites as agreed
• Our team will contact our buyer databases to advise that your home is for sale
• The inclusion of your property on our office window display
• Distribution of ‘Just Listed’ flyers/DLE's
• Specific target marketing is undertaken (e.g. developers, investors, first home buyers etc)
• Promote your property to our EVES network in and outside of your region
• Advertising, organising and professional conducting of open homes
• Presented to our team at sales meetings and subsequently discussed each week of the campaign
• Qualify purchasers to ensure they are genuine
• Follow-up on all email and phone inquiries on your property
• Personally follow-up with all buyers who have inspected the property
• Work with buyer feedback and ensure that they have good information to base their decisions on
• Help buyers to understand the current market

Communication

• We will phone you after viewings to update you with feedback on how your property was received 
• You will receive reporting on the marketing activity undertaken and the results of this activity
• We will update you on market activity that may have an impact on your property
• If suitable for you, we propose weekly face-to-face meetings to assess the progress and strategy of the campaign

During the sale

• Facilitate contact between buyers and finance providers
• Assist buyers with compliance issues, legal, builders, engineers etc
• Draw up the contract/s
• Present any offers
• Negotiate the contract with both parties

If we are auctioning your property

• We will prepare and distribute auction documentation required to all interested parties
• We will call all interested parties the day prior to the auction to confirm they are attending
• We will meet with you and the auctioneer (if you wish) to discuss feedback of the campaign and set the reserve
• The auctioneer and your chosen salesperson will meet to discuss the property’s benefits for the auction script
• We will be well prepared and professionally presented on auction day
• Our EVES team will be on hand at the auction to help buyers secure your property

Following the successful sale of your property

• We arrange for original copies of contracts to be lodged with parties' solicitors
• Communicate with mortgage brokers/financial institutions to ensure finance conditions are met
• Liaise with solicitors to ensure special conditions in the sale and purchase agreement are fulfilled
• Liaise with both vendor and buyer to ensure moving dates, key possession etc are arranged
• Attend pre-settlement property inspections with buyers
• Sold sticker on the signboard and websites will be updated and marked as sold

We take absolute pride in having the opportunity to market your property and will care for your property as though it is our own. We unashamedly work for our vendors and our team will leave no stone unturned throughout the process of marketing your property.