
Our Commitment to You and Your Property
This written commitment ensures you have a clear understanding of what you can expect from our team whilst your property is listed with EVES.
Prior to your property launching
- We will give you advice on preparing your property for the market
- We will carry out due diligence in accordance with Anti-Money Laundering (AML) laws
- Prepare a comparative market appraisal for you - sourcing statistics and compiling a comprehensive list of both recent sales in your area and properties similar to yours currently on the market
- Complete the agency agreement form including detailing chattels list
- Discuss the sale and purchase agreement form with you, so you understand the offer process
- Prepare a marketing calendar outlining all proposed marketing activity for your campaign including open homes
- Liaise with council when required to check out zoning, roading changes, by-laws etc
- Explain the merits of obtaining a LIM and a property inspection report and the implications these have on sale and purchase agreements
- Book a professional photographer and meet with them at your property to ensure photos taken meet our high standards
- Input details of your listing into the EVES listing system
- Write advertisements and submit these to you for approval
- Meet with our marketing and administration team to select the best photographs for print and websites to meet the targeted demographic
- Book print media advertising and design proofs
- Proof-read all advertising and sign off ready for launch
- Organise signage to be installed and liaise with the installer (and neighbour if required) on best and legal placement
- Arrange the EVES team to visit your property prior to it launching
- Flyers printed and ready for open homes
- Arrange access to your property – safe care of your keys and knowledge of alarm system
During your marketing campaign
- We will push your property live to the EVES website and other websites as agreed
- Our team will contact our buyer databases to advise that your home is for sale
- The inclusion of your property on our office window display
- Distribution of ‘Just Listed’ flyers/DLE's
- Specific target marketing is undertaken (e.g. developers, investors, first home buyers etc)
- Promote your property to our EVES network in and outside of your region
- Advertising, organising and professional conducting of open homes
- Presented to our team at sales meetings and subsequently discussed each week of the campaign
- Qualify purchasers to ensure they are genuine
- Follow-up on all email and phone inquiries on your property
- Personally follow-up with all buyers who have inspected the property
- Work with buyer feedback and ensure that they have good information to base their decisions on
- Help buyers to understand the current market
Communication
- We will phone you after viewings to update you with feedback on how your property was received
- You will receive reporting on the marketing activity undertaken and the results of this activity
- We will update you on market activity that may have an impact on your property
- If suitable for you, we propose weekly face-to-face meetings to assess the progress and strategy of the campaign
During the sale
- Facilitate contact between buyers and finance providers
- Assist buyers with compliance issues, legal, builders, engineers etc
- Draw up the contract/s
- Present any offers
- Negotiate the contract with both parties
If we are auctioning your property
- We will prepare and distribute auction documentation required to all interested parties
- We will call all interested parties the day prior to the auction to confirm they are attending
- We will meet with you and the auctioneer (if you wish) to discuss feedback of the campaign and set the reserve
- The auctioneer and your chosen salesperson will meet to discuss the property’s benefits for the auction script
- We will be well prepared and professionally presented on auction day
- Our EVES team will be on hand at the auction to help buyers secure your property
Following the successful sale of your property
- We arrange for original copies of contracts to be lodged with parties' solicitors
- Communicate with mortgage brokers/financial institutions to ensure finance conditions are met
- Liaise with solicitors to ensure special conditions in the sale and purchase agreement are fulfilled
- Liaise with both vendor and buyer to ensure moving dates, key possession etc are arranged
- Attend pre-settlement property inspections with buyers
- Sold sticker on the signboard and websites will be updated and marked as sold